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Introducing GetDone Dispatch

AI answers every after-hours maintenance call, triages the emergency, and dispatches it to on-call staff, 24/7. Formerly JobCall, now built into GetDone.

Explore GetDone Dispatch
The Maintenance Operating System

One Platform for Every Maintenance Task.

GetDone makes your team more efficient. Centralize work orders, unit turns, high-risk workflows, and ordering in one platform built for multifamily maintenance teams.

Dashboard
MR
Open Work Orders
34
3 unassigned
Open High Risk
3
Completed
128
this month
Avg. Resolution
22.4h
SLA Compliance
94%
Call-back Rate
4.8%
Open work ordersWillow Creek
WOIssueStatus
#5120Water leak · kitchen ceilingUnit 12BIn Progress
#5118Make-ready · full turnUnit 118Scheduled
#5116Garbage disposal jammedUnit 4CUnassigned
#5113AC not coolingUnit 8BOn Hold
#5111Smoke detector chirpingUnit 15DAssigned
#5108No hot waterUnit 11BCompleted

Trusted by properties across the country

120 Ninth StreetAlma CherrywoodAlturaArtisan at South LamarAyla ApartmentsBiscayneCherry Hill LoftsCity View at MuellerGreenwayGrove at Northwest HillsMueller CrossingPalazzo at CypresswoodShoal Creek NorthShoreView Waterfront ApartmentsSkyline Prairie HomesSouth ShoreThe HaydenWoodlawn
0%

Adoption Rate

0+

Units Trusted

0+

Properties at 100% Closure

The Math

Turn Time = Revenue

$601,807

Vacancy Loss in One Year

Ayla is a 340-unit community. Before GetDone, make-ready delays cost it $601,807 in a single year.

51%

Faster Make-Readies

Turn time is the one maintenance metric that lands directly in NOI. Ayla cut it by more than half.

55%

Less Vacancy Loss

Same property, measured against the prior year. Fewer vacant days, collected as rent instead.

Run it on your own portfolio. At $1,500 a month, a vacant day costs $50. Two days off an average turn is $100 back per turn. Multiply by the number of turns you actually did last year.

Mobile-First

Built for the Field. Used on the Go.

A tech's whole day runs through three screens. No manuals, no special hardware, nothing to sync at the end of a shift, which is why 94% of them actually use it.

9:41
My Work Orders
SearchFilterSort
#5120Unit 12BWater leak · kitchen ceilingHigh
#5118Unit 118Make-ready · full turnMedium
#5116Unit 4CGarbage disposal jammedLow

Know what's next

Every tech opens the app to their own list, newest first, with priority on every row. No radio calls, no walking back to the office to find out where to go.

9:41
Update Status
In Progress
On Hold
Completed
Notify tenant
Save Changes

Update from the unit

One tap moves the job. Put it on hold and it asks why, parts or vendor or other, so the next person reading it knows. The supervisor sees it immediately.

9:41
Unit 118 · Make Ready
Move-out
Keys returned Jul 22
In turn
Paint in progress · Alex M.
Punch / QC
not started
Ready
available Jul 31
Vacant 5 daysAvailable Jul 31

Move the turn along

Every vacant unit walks the same four stages, and anyone can see which one it's sitting in. Ayla cut its average make-ready by 51% and its vacancy loss by 55%.

Visibility

Every Number, Current.

Completion rates, technician scorecards, backlog by age, turn-time trend. It updates the moment a work order closes. No report to run, nothing to export.

Analytics
MR
Completed this month
1,284
+8.4% vs Jun
Avg close
4.96d
target 5.4d
First-time fix
95.2%
4.8% callbacks
Avg turn time
9.1d
down from 11.3d
Completed by category
Plumbing341
HVAC288
Electrical196
Appliance152
Interior118
Avg days to close · 6 months
FebMarAprMayJunJul
Open backlog by age
0–14 days214
15–30 days78
31–60 days34
61–90 days12
90+ days4
Technician scorecard
TechnicianClosedAvgCallback
Alex Moreno1824.1d2.4%
Tessa Nguyen1684.6d3.3%
Ruben Ortiz1515.2d4.1%
Nadia Shah1346.0d5.7%

Risk Mitigation

High-Risk Workflows That Protect Your Portfolio

Guided workflows built by industry veterans for issues that become expensive claims.

Water / Moisture Intrusion

Required photos, approval steps, and documentation to contain damage and protect against claims.

Pool Inspections

Compliance checklists, safety documentation, and inspection trails that keep your property compliant.

Light Inspection

Standardized inspection steps and tracking to verify lighting conditions, catch outages early, and maintain well-lit properties.

One Platform. Two Perspectives.

For Property Managers

Real-time visibility into every work order, every turn, every high-risk issue. Analytics dashboard with drill-down by work order.

Learn More

For Maintenance Teams

Mobile-first tools techs actually use. 94% adoption because it works from the field, not just the office.

Learn More

GetDone Dispatch · formerly JobCall

It's 2 AM. Nobody's awake. The call still gets answered.

Dispatch picks up every after-hours maintenance call, works out whether it's an emergency or it can wait until Tuesday, writes the work order, and walks the on-call tree until a real person accepts it.

No answering service reading a script, no voicemail nobody checks. Every call lands in the log with its transcript, its recording, the work order it created, and exactly who was reached and when.

GetDone OnCall · shipping

Ask your operation anything. It answers, then acts.

OnCall sits over every work order, tech, turn and property you run. Ask who should take a job, spin up a preventive schedule across the whole portfolio, or find out why last month slipped, and get back something you can put straight to work.

Not a chatbot bolted onto a dashboard. OnCall reads the same data your team does, shows you exactly what it looked at, and hands back a real GetDone object. An assignment, a schedule, a report, all one click from done.

What Maintenance Teams Are Saying

GetDone has greatly improved my ability to manage work orders and has helped me to make more efficient use of my time.

GetDone's approach to simplifying maintenance management is much needed. I'm glad to have my team using GetDone.

Managing my maintenance staff has never been simpler... fast and easy. Great job.

Taylor
Maintenance Supervisor, Ayla Apartments · Tampa, FL

The Maintenance OS

Dispatch Captures the Call.
GetDone Manages the Work.

Dispatch

AI Call Triage

Work Order

Created Automatically

GetDone

Work Management

Resolution

Tracked & Documented

Stop Tracking Turns on Whiteboards.

See how GetDone can reduce your turn times and protect your revenue.

Request a Demo

Or email us at sales@getdonehq.com

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