Privacy Policy

This Privacy Policy ("Policy") describes the information we collect, how we use it, when we share it, and with whom we share it.

This Policy applies to all sites, mobile and desktop applications, other online services, and other services (collectively the "Platform") made available by Trades Group LLC or any of its parent corporations, subsidiaries, affiliates, divisions, agents, successors or assigns (collectively “GetDone”), and applies to any users of the services of GetDone and to anyone else who contacts GetDone or otherwise submits information to GetDone, except as noted below. This Policy applies to all information collected by GetDone on the Platform. However, this Policy does not apply to information collected by: (i) GetDone offline or through any other means, including on any other website operated by any third party, or (ii) a third party, including through any application or content (including advertising) that may link to or be accessible from or on the Platform.

Undefined capitalized terms used herein shall have the definitions set forth in our Terms of Service . By accessing or using the Platform, you agree to this Policy and you consent to the collection, use and disclosure of your information in accordance with this Policy. IF YOU DO NOT AGREE TO THIS POLICY, DO NOT ACCESS OR USE THE PLATFORM.

Information We Collect About You And How We Collect It

We collect several types of information from and about users of the Platform, including the following:

  • Information you provide directly to us when you register for an account, create a user profile, or select settings on the Platform, such as your name, address, email address, telephone number, social security number, date of birth, demographic information, insurance information, licensing information, financial information, and identify verification information;
  • Information communicated to us directly, for example, by email or direct messages;
  • Information published or displayed (hereinafter, "posted") on public areas of the Platform, or otherwise transmitted to other users of the Platform or third parties (collectively, "User Contributions") where we are permitted by law to collect this information;
  • Transaction information you provide by interacting on the Platform, including your purchase information and history of transactions;
  • Information you permit third parties to transmit to us or that we independently collect from third-parties where permitted by law, for example, information about your credit, background checks, criminal history, and any of your interactions with our advertising and applications on third-party websites and services;
  • Information provided to us by GetDone affiliates or through non-affiliated third parties, for example, if you access the Platform through a social networking account, like your Facebook or Google account, you may allow us to access your personal information collected by Facebook or Google;
  • Usage, viewing, technical, and device data when you visit our site, use the Platform, or open emails we send, including your internet connection, IP address, the equipment you use to access our Platform, and information collected through cookies, web beacons, and other tracking technologies.
  • Location Information, including your geolocation information, including providing you with location-based opportunities. To deliver customized content and advertising, we may share your location information with our affiliates, agents, vendors, or advertisers. If you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details. Disabling functions on your devices may cause you to be unable to use certain parts of the Platform.

How We Use The Information We Collect

We may use the information collected from you:

  • For the purpose for which you provided it;
  • To present our Platform and its contents to you;
  • To provide you with information, products, or services;
  • To enable you to use the services available through the Platform, like registering you for our services, verifying your identity, our verifying authority to use our services;
  • Performing services for you by us or on our behalf by a service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider;
  • For customer support and to respond to your inquiries;
  • To personalize content and experiences;
  • With your consent, to contact you by telephone or text message regarding certain services or information you have requested, Platform features and improvements, or other products or services that may interest you;
  • To provide you with location based opportunities;
  • To suggest connections and jobs with other users;
  • For internal record-keeping purposes;
  • To administer surveys, sweepstakes, promotions, or contests;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
  • To process billing and payment including sharing with third-party payment gateways and payment service providers in connection with the Platform;
  • To improve and maintain the Platform and for product development;
  • To address fraud or safety concerns, or to investigate complaints or suspected fraud or wrongdoing;
  • To periodically send promotional emails regarding new products, special offers, or other information that may interest you;
  • For our market research, including, but not limited to, the tailoring of the Platform to your preferences;
  • To contact you about goods and services that may interest you or with information about your use of the Platform;
  • To develop scores and ratings about you and others that may be proprietary to GetDone, or may be visible to the general public;
  • To allow other users to communicate with you through the Platform, evaluate you for projects or other reasons;
  • To notify you about changes to our Platform or any products or services we offer or provide through it;
  • For any other purpose with your consent;
  • For other research and analytical purposes, including counting ad impressions to unique website visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards; and
  • To resolve disputes, to protect ourselves and other users of the Platform, and to enforce or perform in accordance with our terms of service or any other legal terms that govern your use of the Platform, including for payment processing, billing and collection purposes.

We may combine information we collect from you through the Platform with information derived from any other product or service we provide, and with information we obtain from affiliated and nonaffiliated third parties.

Some information you provide will be publicly accessible. For instance, Account registration requires you to provide us with your name. Your name may be visible to other users. Your name may be attached to your Content or information, such as scheduling of work, service requests, reviews, scores or ratings others, discussions or forums, messaging, and profile information. Certain other people, including other users with you interact with via the Platform, will see information about you that is attached to your name. For example (but without limitation), the description you provide of your qualifications for a job, along with your name, will be shown to some users registered in the relevant marketplace. Please be aware that other users may be able to personally identify you based on Content you provide.

We invite you to post Content on or through our Platform, including, but not limited to, your comments, pictures, and any other information. Please be careful and responsible whenever you are online. If you choose to post Content on or through the Platform, such as through messaging or in marketplaces or forums, that information may be or become publicly available; may be collected and used by third parties without our knowledge; and may be used in a manner that may violate this Policy, the law, or your personal privacy.

Sharing Of Your Information

Unless otherwise described in this Policy, we may disclose and share the information that we collect as follows:

  • We may disclose your information when required by law or when we believe that such disclosure is necessary to: comply with subpoenas, court orders, or other legal process we receive; establish or exercise our legal rights including enforcing and administering agreements with users; or defend GetDone against legal claims.
  • We may share your information with our subsidiaries and affiliates.
  • We may share your information to resolve disputes, to protect ourselves and other users of the Platform, and to enforce or perform in accordance with our terms of service or any other legal terms that govern your use of the Platform, including for payment services, billing and collection purposes.
  • We may share your information to nonaffiliated third parties based on your consent to do so.
  • We may share your information with third-party services like other social media sites if you link your GetDone account with such a site.
  • We may share your information to contractors, service providers, and other third parties who perform services on our behalf. These third parties include, without limitation, marketing, advertising, billing, sales, market research, fulfillment, data storage, analysis and processing, identity verification, fraud and safety protection, financial services, and legal services.
  • We may sell to, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions, or where there is any change of control of GetDone, your information may be among the transferred assets.
  • We may provide your information to third-party app store providers to allow you to download our mobile apps.
  • We may provide information about users to third parties for academic and research purposes.
  • We may provide your information to third parties to market their products or services to you if your have not opted out of these disclosures.
  • We may disclose your information for the purpose for which you provide it.
  • We may disclose your information when we believe it appropriate to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Service or any other legal terms governing use of the Platform, and/or to protect our rights and property and the rights and property of other users.

Online Analytics And Tailored Advertising

Analytics. We may use third-party analytics services, such as Google Analytics. These service providers use the technology generally described above to help us determine how users access and use the Platform, including by noting the third-party website from which you arrive or to which you depart. The information collected will be disclosed to or collected directly by these service providers, who use the information to evaluate your access and use of the Platform. We also use Google Analytics for certain purposes related to advertising. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser Add-on .

Tailored Advertising. Third parties whose products or services are accessible or marketed via the Platform may place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about your use of the Platform in order to improve marketing content based on past visits to our websites and other sites and report how our marketing content impressions, other uses of marketing services, and interactions with these marketing impressions and marketing services are related to visits to our Platform or other websites. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored marketing, you may visit the Network Advertising Initiative's Consumer Opt-Out Link and/or the Digital Advertising Alliance's Consumer Opt-Out Link to opt-out of receiving tailored advertising from companies that participate in those programs. To opt out of Google Analytics for Display Advertising or customize Google Display Network ads, you can visit the Google Ads Settings page. To the extent that advertising technology is integrated into the Platform, you may still receive non-tailored advertising content even if you opt out of tailored advertising. We do not control any of the above opt-out links and are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. If your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your NAI or DAA opt-out may no longer be effective. Additional information is available on NAI's and DAA's websites, accessible by the above links.

When using a mobile application you may also receive tailored in-application advertising content. Each operating system provides its own instructions on how to prevent the delivery of tailored in-application marketing content. Review the support materials and/or the privacy settings for the respective operating system of your devices in order to opt-out of tailored in-application advertising, or contact the applicable platform operator.

Privacy Of Minors

Our Services are not designed for minors under 18. Only persons 18 years of age or older may use the Platform. If we discover that an individual under 18 has provided us with personal information, we will close the account and delete the personal information to the extent required by the Children's Online Privacy Protection Act. We may, where permitted by law, retain certain information internally for purposes described in this Policy. If you believe we might have any information from or about a child under 18, please contact us at


No security measures are 100% failsafe. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected, disclosed and/or used by others. Your User Contributions are posted on the Platform and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. You should take steps to protect against unauthorized access to your password and devices by, among other things, signing off after using a shared computer, choosing a robust password, and keeping your password private. GetDone is not responsible for the unauthorized use of your information, for any lost, stolen, or compromised usernames or passwords, or for any activity on your Account via unauthorized password activity.

Links To External Websites

The Platform may contain links to other websites or resources over which we have no control. Such links do not constitute an endorsement by GetDone of those external websites. You acknowledge that GetDone is providing these links to you only as a convenience, and further agree that GetDone is not responsible for the content of such external websites, or for the protection and privacy of information you provide while visiting such external websites.

Updating, Deleting, And Correcting Your Information

You may review, correct and delete t some of the information we collect by logging in to the Platform and navigating to your preferences page in "Your Settings." You must promptly update your Account information if it changes, or if you discover that it is inaccurate. Upon your request, we will close your Account and remove your profile information from public view as soon as reasonably possible. Information you have shared with others (e.g., through messages or posts) will remain visible after you closed your account or deleted the information from your own profile or mailbox, and we do not control data that other Members copied out of our Platform. We may retain information from closed Accounts, and any deleted information, for any purpose permitted by law, in our sole discretion. Once you transmit User Content through the Platform, you may not be able to change or remove it. Once we have deactivated or removed your Account, you agree that we will not be responsible to you for retaining information related to your Account.

Changes To This Policy

GetDone may, in its sole and absolute discretion, update or revise this Policy at any time. If we make significant changes, we will notify you of such changes through the Platform or other means like email prior to the effective date of the changes. To the extent permitted by law, by your continued use of the Platform or any service of GetDone or its affiliates after the effective date of the changes, you consent to any updates or changes made to this policy by your continued use of the Platform. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Platform and this Policy to check for any changes.

Statement Regarding European General Data Protection Regulation (GDPR)

GetDone does not offer goods or services to, or monitor the behavior of, data subjects in the European Union.

Contact Us

If you have any questions about the Privacy Policy or the Platform, please contact us by sending an email to

California Privacy Rights

California Consumer Privacy Act (“CCPA”)

GetDone does not represent or affirm that it is a covered business as defined by the CCPA. GetDone reserves the right to evaluate whether the CCPA applies to its activities at any time, including in response to any of the requests described below.

Opt Out. If you are a California resident, you have the right under the CCPA to opt out of the sale of your personal information to third parties by a covered business. A request to opt out may be submitted at

Rights under CCPA. If you are a California resident, CCPA Sections 1798.100 and 1798.105 permit you to make requests of a covered business to access categories and specific pieces of personal information about you, as well as to request to delete personal information about you. To make such a request, please visit

GetDone has not sold or disclosed for a business purpose any personal information to third parties in the preceding 12 months. [Note – if this statement is not true, you have to include a list of categories of information sold or disclosed. This statement needs to be updated every 12 months.]

California Civil Code Section 1798.83

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to or write us at:

Privacy Rights of California Minors

If you are a California resident under the age of 18, and a registered user of the Platform, you may request and obtain removal of content or information you have publicly posted.

To make such a request, please send an email with a detailed description of the specific content or information to [email address]. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

California Do-Not-Track Disclosure

We are committed to providing you with meaningful choices about the information collected on our Platform. That is why we have provided links (above) to the NAI "Consumer Opt-Out" link, the DAA opt-out link, and a Google opt-out link. However, we do not currently recognize or respond to browser-initiated Do-Not-Track signals, as the Internet industry is currently still working on Do-Not-Track standards, implementations and solutions.